Mandarin Oriental, Kuala Lumpur Hotel, Kuala Lumpur - Reviews, Room Options & Prices 2025

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About the Hotel

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

The multi-award winning Mandarin Oriental, Kuala Lumpur, located in Kuala Lumpur City-Centre, features 570 rooms with floor-to-ceiling windows showcasing Petronas Twin Towers views.

Contemporary Asian Elegance

The sumptuous suites at Mandarin Oriental combine space and intimacy with vast living rooms adorned with Asian-inspired artworks. The style features shining marble floors, massive chandeliers, and large abstract paintings with Chinese characters.

Diverse Dining Venues

Ten restaurants and bars include authentic Malay cuisine at Chef Saiful Asrul's kitchen, Cantonese delicacies at Lai Po Heen, and global tapas at AQUA Restaurant & Bar overlooking KLCC Park. Mosaic serves local and international dishes with interactive cooking stations.

Premium Wellness Facilities

The Mandarin Oriental's facilities include two tennis courts, an indoor golf center, and a fitness center with personal training. The spa offers sauna, steam rooms, vitality pools, and treatments using renewing rose oil.

Central Transit Hub

Located between KLCC Park and Petronas Twin Towers, the hotel is 21.5 miles from Sultan Abdul Aziz Shah airport. Express Rail Link connects to KL Central in 28 minutes, with Light Rail Transit reaching KLCC in 15 minutes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

3 persons

40 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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Deluxe King Room

Max:

3 persons

40 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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Deluxe Twin Room

Max:

3 persons

40 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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Getting around

A guide to all available transportation options

City Center

Kuala Lumpur 2.1 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.6 mi

Kuala Lumpur International (KUL) 37.7 mi

Train

Ampang Park Station3300 ft

Old Kuala Lumpur Railway Station 1.7 mi

Metro stations

Bukit Bintang3700 ft

Tun Razak Exchange 1.1 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Tennis court
Yoga class
Sports trainer
Aerobics

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Beach umbrellas
Sun loungers
Night club
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Map view

street view

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

City landmarks

Parks

KLCC Park

3700 ft

Mall

Chinatown

1.5 mi

Kuala LumpurMalaysia

Dataran Merdeka

1.3 mi

Market

Central Market

1.3 mi

Kuala LumpurMalaysia

Alor Street

1.0 mi

Mall

Fahrenheit 88 Shopping Mall

4000 ft

Mall

Pavilion KL

3700 ft

Mall

Sungei Wang Plaza

4800 ft

Pagoda

Sri Maha Mariamman Temple

1.4 mi

Stadiums

Stadium Negara

1.3 mi

Mall

Lot 10

4400 ft

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.3 mi

7 Jalan Bintang

Low Yat Plaza

1.0 mi

Stadiums

Merdeka Stadium

1.4 mi

Parks

KL Forest Eco Park

1.1 mi

Broadway Theatre

Cultural Palace

1.4 mi

Kuala LumpurMalaysia

Jalan Ampang

2300 ft

Shopping Area

The Intermark

4800 ft

Shopping Area

The Weld

1.1 mi

Nearby

Events

Petronas Twin Towers

1300 ft

Mall

Suria KLCC

700 ft

Aquarium

Aquaria

1300 ft

Events

Kuala Lumpur Convention Centre

2000 ft

Museums

Petrosains

1600 ft

KLCC - Bukit Bintang Pedestrian Walkway

1100 ft

in front of Suria and Petronas

Lake Symphony

600 ft

Events

Petronas Philharmonic Hall

1300 ft

156 Jalan Ampang

Avenue K Shopping Mall

2000 ft

Gallery

Galeri Petronas

900 ft

Mosque

As Syakirin Mosque

1800 ft

Restaurants

Marini's on 57

500 ft

Level 57

Healy Mac's

1900 ft

Jalan P Ramlee Crown Regency

Mosaic

300 ft

Kuala Lumpur City Centre (Klcc) Mandarin Oriental P.O.Box 10905

Marble 8

0 ft

Persiaran Klcc Level 56

Aqua Restaurant & Bar

500 ft

Kuala Lumpur City Centre (KLCC) Kuala Lumpur City Centre

Aseana Cafe

100 ft

Klcc

Lounge on the Park

400 ft

Kuala Lumpur City Centre

Mama San

500 ft

Lot G46 Suria KLCC Klcc

Reviews and Ratings

Feedback from previous guests about their experience.

68%

enjoyed the hotel and would happily stay again

6.8/10

Nice

Rooms

8.4

Location

9.8

Service

8.2

Dining

8.0

4.5/5 based on 7114 reviews

#24 of 740 hotels in Kuala Lumpur based on Tripadvisor

Shane

United States of America, February 2025

7.2/10

My recent stay at the Mandarin Oriental, Kuala Lumpur was enjoyable overall, highlighted by a fantastic location and warm service. While I loved the beautiful room and amenities, there were a few hiccups with the dining experience and check-in process, which could use some improvement. Nonetheless, I would definitely consider returning to this luxury hotel in the future.

Rooms

9.0

The Deluxe King Room was spacious, comfortable, and featured stunning views of the Twin Towers. The amenities included a separate shower and bath, which I appreciated (the bed was especially comfy!).

Service

8.0

Generally, the staff were charming and made me feel welcome throughout my stay. However, there were moments when efficiency could have been better, especially at breakfast when it was quite busy.

Location

10.0

The hotel's location is unbeatable, just a short walk to the KLCC, where I enjoyed numerous dining and shopping options. Being close to the Petronas Twin Towers was a definite highlight (though I could hardly look at them directly!).

Dining

7.0

The food options were decent, especially at the Club Lounge and the Mosaic, but I felt the breakfast organization could be improved to accommodate all guests during peak times. Some dishes lacked variety over my stay.

Facilities

8.0

I enjoyed the swimming pool and hot bath area, which contributed to a relaxing experience. The lack of dental floss and bath salts was a bit disappointing, especially for a five-star hotel.

William

United States of America, January 2025

6.6/10

My recent stay at Mandarin Oriental, Kuala Lumpur was quite luxurious. The pool-view room was stunning, though there were a few hiccups with service that dampened the experience. The hotel is beautifully designed and offers great facilities, but unfortunately, I faced some delays that marred my impression. Although the breakfast was busy, I appreciated the high-quality food and amenities available.

Rooms

8.0

My pool-view room was almost perfect. spacious with a stunning view of the Twin Towers. However, the Chinese-style double door for the bathroom could use some rethinking.

Service

6.0

The service I encountered was inconsistent. while the staff were friendly and professional, I did experience delays in having my suitcase delivered and receiving my shoeshine request. The check-out process was also a bit tedious.

Location

10.0

The hotel's location is unbeatable. just a short walk to KLCC and surrounded by a great selection of shops and restaurants. It’s convenient for taxis and Grab, making it easy to explore the area.

Dining

8.0

I enjoyed a lovely lunch at Lai Po Heen. the food was delicious, but the breakfast area was extremely busy when I tried to go, leading to a wait of over 15 minutes to be seated.

Facilities

9.0

The hotel's facilities were impressive. I really liked the well-equipped gym and beautiful pool, but the pool area was packed during my visit.

Marie

United States of America, November 2024

7.4/10

I had a wonderful experience during my stay at Mandarin Oriental, Kuala Lumpur, with excellent service and amazing views. However, there were some hiccups with the billing process and minor room issues that could use a bit of attention. Overall, it was a luxurious getaway that left me wanting to return.

Rooms

9.0

The room I stayed in had amazing views of the Petronas Towers. It was comfortable and well-equipped, but I did notice that some decorations felt a bit outdated. Nonetheless, the amenities were on point, enhancing my experience.

Service

10.0

The staff were super attentive, always polite, and willing to help with everything. The greeting from the front desk staff and the birthday surprise made me feel extra special right from the start.

Location

10.0

The hotel’s location is perfect, right next to Suria KLCC and close to major attractions. It's a great spot whether you’re in town for business or leisure, with easy access to everything.

Dining

8.0

Dining options were plentiful and tasted great. However, I did encounter some longer wait times for cleaning dishes, which could use some improvement. Overall, the variety was impressive.

Facilities

9.0

Facilities like the pool and gym were excellent, well-maintained, and offered a relaxing atmosphere. I enjoyed the infinity pool overlooking the park, making it a great spot to unwind.

Eddie

United States of America, November 2024

6.4/10

My recent stay at the Mandarin Oriental in Kuala Lumpur was quite a mix. The beautiful club room and the stunning views of the Petronas Towers absolutely stole the show. However, I experienced some hiccups, including issues with the bathroom setup. Overall, it was an enjoyable experience, but there are definitely areas for improvement.

Rooms

8.0

The club room I stayed in was beautiful, spacious, and modern with tasteful decor. However, I found the interconnecting bathroom and toilet layout lacking as there was no separating door.

Service

7.0

The staff were friendly and accommodating, making the experience pleasant. However, I encountered some difficulties with the duty manager regarding my daughter's issue, which could have been handled better.

Location

9.0

The hotel's location is fantastic, right next to the Petronas Towers and close to a lovely park. It made getting around Kuala Lumpur easy and enjoyable, especially with direct access to the underground train service.

Dining

9.0

Dining was a highlight of my stay. The breakfast spread was impressive with a wide variety of choices, including local specialties. Evening cocktails and canapés were delicious and the selection of drinks was extensive.

Facilities

8.0

The gym and swimming pool were great with great views. The hotel also offered a range of facilities like room service and dry cleaning, enhancing the overall experience.

Charles

United States of America, November 2024

6.4/10

My stay at the Mandarin Oriental, Kuala Lumpur was quite good. The hotel is beautifully designed and centrally located, though I encountered a few minor issues with the room. The staff were incredibly warm and accommodating, which truly made a difference in my experience. Overall, it was a nice stay with amazing views and excellent service.

Rooms

8.0

I stayed in a Deluxe Twin Room with City View, which was spacious and clean, though I found the bed a bit small for my height. The room also offered a lovely view of the KLCC park, but I noticed limited wardrobe space.

Service

10.0

The service was really good throughout my stay. The staff were professional and attentive, and room service was thorough. I especially appreciated my designated service attendant who kept everything spotless and well-stocked.

Location

10.0

The hotel's location is perfect, just a short walk from the Petronas Towers and in front of Suria KLCC. I could easily explore many attractions nearby, which added to the convenience of my stay.

Dining

8.0

The breakfast buffet was impressive with a wide selection of breads and yoghurts, but I found the cold meat and cheese options somewhat limited. The dining area, however, was lovely, and I enjoyed the overall experience.

Facilities

7.0

The facilities, including room service and housekeeping, were generally great, but I faced an issue with the shower gel that caused discomfort in my eye. Despite this, the ambiance of the communal areas was very nice.